Service
Training and community support
Short, practical sessions for teams who work with people who speak other languages, so every interpreted conversation goes further.
What you can expect
Working with interpreters
How to brief, where to sit, how to pace a conversation, and what to do when it is not going well.
Engaging communities
Reaching people who do not read your leaflets and do not come to your meetings.
Culture and communication
Plain-spoken sessions on how culture shapes what people say, and how to ask better questions.
Built around your team
We shape each session around your setting, your team size and the time you have.
How it works
Three steps, no fuss.
A short conversation
We ask what your team faces, the languages you meet and the time you can give.
We design the session
Practical, with real scenarios from your own service.
Delivered and followed up
In person or online, with a short summary your team can keep.
Where we work
Languages and sectors.
Available in all four languages, across every sector below.
Questions
Training and community support: common questions
How long is a workshop?
Typically one to two hours, but shorter lunchtime sessions and longer half-day formats are possible.
Is the training accredited?
We do not claim accreditation for these sessions. They are practical workshops. If you need certified CPD, tell us and we will be honest about whether we can provide it.
Ready when you are
Tell us what you need, and when.
A short call or message is usually enough for us to say what we can arrange and what it will cost.
Monday to Friday, 9am to 6pm. [email protected]